If you wish to upgrade, downgrade or cancel your Carbon subscription, please visit settings > subscription in the app.

Under “modify your subscription,” you can choose one of the following options for upgrading or downgrading.

Note: Subscription changes go into effect after your current subscription expires.

If you wish to cancel your subscription, tap the blue “Manage Subscriptions” button towards the bottom of the screen and it will take you to your app store to manage the subscription.
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If you are having issues canceling your Android subscription, please reach out to us and we can help further. If you are having issues on iOS, unfortunately, you will need to reach out to them directly because we don’t have the ability to cancel your subscription. You can reach them here: https://support.apple.com/HT204084.